How do I set up my custom lineup card design?
The design process starts after your order is placed. Once you place your order, you’ll receive an automated order confirmation email that includes your order number. Use our file upload form and include your team information, the order number provided in the email, and your graphics to get started! The PLC graphics team will follow up with a proof of your design in 1-2 business days for you to approve before we print and ship.
Can I have two separate logos on the card?
Yes! For lineup card templates with multiple logo spots (for example, one in a top corner and one watermarked) you can have separate logo files. When you upload your graphics, just include both files and direction in the notes/comments section of where the two graphics should go.
What is the turnaround time on an order?
Most orders are 7-10 business days on average. The first step is getting the customer a design proof to approve, which usually takes 1-2 business days. After the customer approves their design, it’s set up to be printed and shipped, which usually takes another 5-7 business days. Please note that multiple proof revisions are acceptable, but will delay the turnaround time.
How are the cards packaged?
Lineup cards are NCR/Carbon Copy forms, so each card is 4 sheets packaged together. Each individual card is packaged loose (not in a book) and shrink-wrapped when shipped to the customer.
How do I place a reorder?
If you remember the lineup card template you have ordered in the past and have your previous order number on hand, just place another order and mention that its a reorder for [order number] in the notes section at Checkout to bypass the proofing process. If you would like to reorder and need assistance, just contact us at marketing@personalizedlineupcards.com
Can I create a fully custom lineup/dugout card?
Our PLC graphics team can create a fully custom product for your team, however there will be an additional design charge, and longer turnaround time depending on how long the design/approval process takes. For fully custom inquiries, please contact us at marketing@personalizedlineupcards.com